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Privacy Policy

Learn how we collect, use, and protect your data at PrimeXEG.

Privacy Policy

We respect your privacy and are committed to protecting your personal data

Last updated: 2026-06-14

Data We Collect

📋 Account Data

  • Name and email
  • Phone number
  • Company/business information

💼 Activity Data

Sales and purchase transactions, invoices, inventory, customers and suppliers (as entered by the user).

🔒 Technical Data

IP address, browser type, visited pages (for analysis and security purposes).

How We Use Your Data

  • ✓ Provide, operate, and improve PrimeXEG services
  • ✓ Technical support and answering inquiries
  • ✓ Improve user experience and measure performance
  • ✓ Send important service updates

Google Analytics & Cookies

⚠️ We use Google Analytics to understand website visits and improve performance. This uses cookies to collect non-sensitive statistical data. You can control cookies from your browser settings.

Data Protection & Security

We implement the following security measures to protect your sensitive data:

🔐 Encryption

  • All data transmitted uses SSL/TLS encryption (HTTPS)
  • Sensitive data encrypted using AES-256 before storage
  • Database connections are encrypted

🔑 Access Control

  • Only authorized shop owners access their own data
  • User authentication required for all data access
  • Role-based permissions control access

☁️ Google Drive Integration

  • Photos stored in user's own Google Drive
  • We only access files created by our app (drive.file scope)
  • No access to your other Google Drive files
  • Revoke access anytime from Google Account settings

💾 Data Storage & Retention

  • Data stored on secure servers with restricted access
  • Regular security updates and patches applied
  • Photos retained until you choose to delete them
  • Complete data deletion available upon request

Data Sharing

🔐 We never sell your data

We may share limited data only when necessary with trusted service providers (such as hosting and analytics) and only to the extent necessary to provide the service, with their commitment to maintain confidentiality. We do not share your data with third parties for marketing purposes.

Your Rights

📖 Know Your Data

Request to know what data we have about you

✏️ Modify Data

Request correction of inaccurate data

🗑️ Delete Data

Request data deletion according to legal requirements

📞 Have a Privacy Question?

Contact us directly via WhatsApp

WhatsApp: +201500501503